This week on The SAHMA Exchange, we sit down with Leiona Newell, Regional Property Manager at Westminster Company, for a candid and refreshing conversation about purpose in affordable housing. Leiona shares how she “accidentally” found her way into the industry and why she stayed. From filling unexpected staffing gaps to leading with empathy under pressure, she opens up about the real, behind-the-scenes challenges property management professionals face every day. We also tackle the stigma surrounding affordable housing and why it’s time to change the narrative. Most importantly, Leiona reminds us of the heart behind the work — the families, the communities, and the impact that goes far beyond compliance and checklists. If you’ve been buried in the minutia lately, this episode is a breath of fresh air and a chance to pause and remember why we do what we do.
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