Burnout is one of the biggest challenges facing today’s workplace, especially in people-centered industries like property management. In this episode, we sit down with Dana Patterson and Jamie Kennedy of Alco Management to talk about what it really takes to build a culture that supports employees before burnout takes hold. Alco is taking a proactive approach to employee engagement, investing in coaching and culture-building to help their teams navigate the pressures of the industry. Dana and Jamie share how leaders and employees alike can better identify emotions in moments of conflict, recognize the early warning signs of burnout, and create healthier responses in high-stress situations. We also explore Jamie’s “Take 5 Method,” a simple but powerful framework designed to help employees pause, process, and respond more intentionally. Along the way, they offer practical tips any management company can implement right away to support their teams and build a more sustainable workplace culture. If you’re looking for practical tools to help your team thrive, not just survive, this conversation offers insight, encouragement, and actionable strategies.
Correction: Dana Patterson is referred to as the CEO of Alco Management. She is actually the COO.
Show Notes / Links
Tennessee SAHMA | May 20-21 | Nashville | Link
Research & Data Referenced in This Episode
Managers experience higher stress and burnout than non-managers
Gallup research shows managers report higher levels of stress and burnout than the employees they supervise.
83% of U.S. workers report work-related stress
The American Institute of Stress estimates that 83% of U.S. workers experience work-related stress, highlighting the widespread nature of workplace pressure.
Burned-out employees are 2.6× more likely to seek another job
Gallup research found that employees who frequently experience burnout are 2.6 times more likely to be actively seeking a new job.
Employee disengagement costs hundreds of billions globally
Gallup’s State of the Global Workplace report estimates that declining employee engagement costs the global economy hundreds of billions of dollars annually in lost productivity.